Please read and understand this cancellation/refund policy carefully. All points given are part of ZKDX Journal’s refund and guarantee disclaimer. Refunds (eligible refunds only) are being processed within 5-6 working days period from the day of initiating a successful refund request. A refund initiated can take between 10-15 working days to reflect back in your bank account.
At Zhongguo Kuangye Daxue Xuebao (ZKDX), Journal of China University of Mining and Technology, we operate on an article processing charge (APC) basis for open access publication of articles. Once the APC payment is made by the author(s), it is non-refundable.
We do not provide refunds for APC payments under any circumstances, including but not limited to:
- Submission Withdrawal: If an author decides to withdraw their submitted article from consideration for publication after making the APC payment, the payment will not be refunded.
- Cancellation: If an author decides to cancel the proceedings of the publication post-payment of APC, the payment will not be refunded.
- Article Rejection: In the event that an article is rejected during the peer review process or at any stage before publication, the APC payment will not be refunded.
- Duplicate Payments: If duplicate payments are made for the same article or service, we will not issue refunds. However, we will work with the author(s) to rectify the duplicate payment and may offer credit for future APC payments.
- Errors in Payment: If an error occurs during the payment process, such as overpayment or incorrect payment details, please contact us immediately for assistance. While we will make every effort to resolve payment errors, refunds cannot be guaranteed.
- Service Discontinuation: In the unlikely event that our journal ceases publication or discontinues the APC model, we will not provide refunds for APC payments made prior to the discontinuation.
If you have any questions or concerns regarding our refund policy or APC payments, please don’t hesitate to contact us at editor@zkdx.ch. We are here to assist you with any inquiries you may have.